Six Sigma Business Process Improvement Methodologies.
Six Sigma is a program designed to reduce the occurrence of defects in products and services to achieve lower costs and improved customer satisfaction. It was adopted by Motorola in the 1980s to enhance its productivity. Six Sigma was later adopted by GE, Texas Instruments and many other industrial giants. Over time, the methods of Six Sigma were incorporated into the operations of service industries. The statistical aim of Six Sigma is to reduce the defects in
any process to no more than 3.4 per million opportunities. A defect is defined as a product or service that does not fall within the customer’s specifications. Six Sigma allows decision makers to readily describe process performance by using a common metric known as Defects Per Million Opportunities (DPMO). A badly performing process can then be improved, using a methodology known as DMAIC. The trainers for this short course are Six Sigma experts and practitioners.
Topics To Be Covered
1. Introduction to Six Sigma.
2. The Tools Of Six Sigma Practice.
3. The DMAIC Methodology.
4. How To Build In-House Six Sigma Process Improvement Teams.
5. Applications Of The DMAIC Methodology To Specific Industrial And Service Problems.
Content Delivery: Lectures, videos, photos, class interaction, exercises, role play, simulations.
Who Should Attend—senior and mid-level organizational leaders in the private and public sectors, entrepreneurs.
Outcome—new or enhanced knowledge about Introduction to Six Sigma; The Tools Of Six Sigma Practice; The DMAIC Methodology; How To Build In-House Six Sigma Process Improvement Teams; Applications Of The DMAIC Methodology To Specific Industrial And Service Problems.
Course Delivery Locations: Washington DC, USA; and Dubai.
Zoom Distance Learning Delivery: Call or send an email for availability.
Contact Information for Pricing on short courses: